Refund Policy

Refund Policy

At E-Core Tech Solution LLC, we are committed to delivering reliable, transparent, and high-quality digital solutions. This Refund Policy applies to all service agreements and projects provided by us.

Services Provided

E-Core Tech Solution LLC provides professional digital services, including:

• Website Development
• Branding Services
• Custom Software Development
• Digital Marketing
• Mobile App Development
• Search Engine Optimization (SEO)
• Search Engine Marketing (SEM)
• Artificial Intelligence (AI) Solutions
• OpenAI-Based Services

1. Full Refund \u2013 Within 30 Days

You may be eligible for a 100% refund of the paid amount if:

• The cancellation request is submitted within 30 days of the service agreement start date.
• No work, service request, project setup, development, or deliverables have been initiated, approved, or completed during this period.
• Approved refunds will be processed through the original payment method used for the transaction.

2. Partial / Pro-Rated Refund \u2013 After 30 Days

If you request cancellation after 30 days, a partial refund may be considered based on:

• The remaining project scope or unused service period.
• Any completed work, resources utilized, development time, or third-party costs.
• Administrative and processing charges associated with the project.
• If the value of completed services exceeds the refundable amount, no refund will be issued.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

• Services, development work, or deliverables have already been completed or partially completed.
• Custom work, software development, branding assets, or digital solutions have been created specifically for the client.
• The service was purchased under special pricing, promotional offers, or non-cancellation terms.
• The project or service period has expired.
• Delays were caused by missing information, approvals, content, or communication from the client.

4. How to Request Cancellation and Refund

To request cancellation and submit a refund request, please contact E-Core Tech Solution LLC through the official website contact channels. Please include the following information:

• Full name
• Service agreement or project reference number
• Contact details
• Reason for cancellation
• Relevant payment information
• Our team will review your request and respond within 5\u20137 business days. Approved refunds will be processed within 7\u201310 business days using the original payment method.

5. Policy Revisions

E-Core Tech Solution LLC reserves the right to modify or update this Refund Policy at any time. Any changes will be published on this page with the updated effective date.

By purchasing our services, you acknowledge and agree to the terms outlined in this Refund Policy.

Website: https://www.ecoretechsolution.com